AT&T in Bartlesville, OK Open now

Reviews about AT&T

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  October 22, 2019, by Alice Evans
  The back of the store faces the street. The front of the store is in the back, with not much parking due to construction. The person I dealt with didn't seem at all interested in helping with a problem I had. He offered no solutions, and a very scripted, insincere apology of my troubles. I came away even more frustrated than when I went in. I am very disappointed in AT&T.
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  September 16, 2019, by Greg Reese
  My wife and I went in the other day and picked up 2 S8+ phones. My wife actually moved from an AT&T competitor to join me on my plan. We were informed by the sales person (KRISTEN) that if I brought two (2) old phones in, I could get 2 gift cards that I could use towards wireless chargers and other accessories. I informed her that I had these at the house as well as the phone names and types and that they were both in perfect condition as I always buy cases before I leave the AT&T store. She acted like it was NO issue what so ever to get this done as she stated it several times. The following day, I brought these phones into the store and was informed that they were worth between $5-7 by one of the other staff. I asked him if there was ANYTHING he could do and he really acted like he didn't care to even talk about it and stood there looking at me. I felt completely misled, betrayed, and insulted.... I talked to my my wife about what happened and she was ready to RETURN the phones and move back to her former carrier, I stated that we will stay with these phones for right now and will move to another carrier after we look at the options. I have been a client of AT&T with my mobile phone for 20+ years, I have purchased numerous phones and accessories and have never felt so mislead. I have also ALWAYS pushed to get others to use AT&T but after this event, I will no longer be doing that. The moral of the story is... GOOD things are forgotten quickly, BAD things are remembered and passed on to others so that they do not have the same misfortune.... Greg Reese